Driving Sustainable Revenue Growth

Top performing e-commerce companies are not just great at acquiring customers, but know how to keep them coming back to drive sustainable, long-term growth.

What to Focus on for Long-Term Growth

Customers of top performing companies not only place more orders, but spend more per order. Driving repeat orders and higher AOV leads to higher LTV and sets you up for success in a world where acquiring new customers is increasingly more expensive. Top performing e-commerce companies that excel at turning one-time buyers into repeat purchasers have more profitble, sustainable businesses over their company lifecycle.

Success Metrics

Lifetime Orders / Customer
New Order %
Avg. Order Value
Avg. Time to Reorder
Customer Lifetime Value
Return Rate %

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