Growing Customer Value

Order frequency and average order value can have the biggest impact on amplifying revenue growth.

How to Impact Key Growth-Driving KPIs

By focusing on strategies that improve order frequency and spend, top performing companies can drive high customer retention and long-term value. Understanding what customers are most likely to purchase, predicting and intervening before a customer is likely to churn, and identifying high value vs promo-driven shoppers are several tactics that can optimize growth.

Success Metrics

Orders / Customer
Items / Order
Avg. Order Value
Customer Lifetime Value
Avg. Time to Reorder

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