BigCommerce is a leading eCommerce platform for established and growing stores. They offer both SMB and enterprise functionality in addition to their open architecture and integration ecosystem..

Date Founded = 2009

Total Funding = $219M

HQ = Austin, Texas

Total Employees = 500+

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Return on Investment: 7/10

Ease of Use: 7.4/10

Features: 8.8/10

Support: 8.5/10

Scalability: 6.8/10

reason for our rating

BigCommerce has carved out its share of the market over their decade of existence, so they deserve respect and consideration in any major platform decision. The platform gives teams nice advanced features and tutorial resources from the get-go. For teams that prefers to immediately customize and hold above-average tech savvy, BigCommerce could be the right choice. The customer community also has reached strength in numbers and

However the knocks we found on BigCommerce are mainly related to scalability and ROI with a store’s growth. As the store grows so do the bills (exponentially) and the need for additional support, and we find that to be ironic.

The Good

University Guidance BigCommerce has no shortage of resources with its forums, tutorials, and educational content for both customers and non-customers.

Power Tools The power and ability to utilize enterprise enterprise-level features places BigCommerce in select company for advanced teams.

Mobile Movements BigCommerce templates are all mobile responsive and work as Accelerated Mobile Pages (AMP) to improve SEO.


The Bad

Compounding Interests High-volume and growing stores end up being charged left and right for their success, with diminishing features as they upgrades pile up.

Constant Contact The average and non-technical platform users find the platform difficult for small tweaks and daily alterations, which can slow teams in the long run.

Appless As of today they lack a mobile app to manage and analyze your store on the go..


Templates with BigCommerce

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