Recurly is a leading recurring billing platform that handles all the complexities of subscription billing and revenue optimization. eCommerce brands moving into subscription-based payments utilize the platform to improve operational efficiency and accept high Customer Lifetime Value customers.

Date Founded = 2009

Total Funding = $20M

HQ = San Francisco, California

Total Employees = 150+

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Return on Investment: 8.5/10

Ease of Use: 7.3/10

Features: 8/10

Support: 8.2/10

Scalability: 9/10

reason for our rating

We compliment Recurly on nailing a niche problem in eCommerce financials. If you have any type of recurring payments that have kept you busy running credit cards every month, the platform is worth a serious look. They also offer convenient options for the customer to opt out or cancel memberships, which is not the best news, but can save your team a ton of time.

Recurly could make major strides if they keep evolving their integration suite and features, they really only conquer subscription. The platform is a tier behind the Stripes of the world.

The Good

Customer Lifetime Value Recurly helps teams keep track of customers throughout the entire lifecycle to optimize Customer Lifetime Value.

Acing Subscriptions This is one of the premier tools in the subscription space which takes a lot of stress of eCommerce leaders that depend on this revenue model.

Customer Satisfaction Compared to other billing tools, Recurly has been praised for their constant support and availability.

The Bad

Integration Breakdown The integration suite and partners leave a lot to be desired compared to other billing tools.

Subscription-Heavy Recurly’s functionality is more of an add-on than a necessary piece to an eCommerce business. Making subscriptions easier is their value so you’ll need to couple it with other financial tools.

Admin UI/UX 3The platform is not necessarily intuitive to receive straightforward results, and this involves everything from reporting to implementing changes.

Pricing

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