Swell is an "incentive marketing platform" which allows large retail and smaller eCommerce teams to create highly-tailored rewards and referral programs with ease. By expanding upon the traditional purchases, the tool allows brands to reward customers for performing the actions that truly move the needle.
Date Founded = 2015
Total Funding = $1M (Acquired by Yotpo in 2018)
HQ = Boston, Massachusetts
Total Employees = 10+
Aligned Pricing Pricing plans are based on your business growth, not based on customer count.
Rewards for All Over ten unique ways to reward your customers to match audience types.
Influential Swell allows you to manage your influencer network with customizable direct payouts to major influencers to build awareness alongside traditional reviews..
Yotpo Support Notorious for slow support on smaller issues due to support being outsourced to Swell’s parent company, Yotpo.
User Error There are several reports of customers having glitches or errors when having to access the platform from their end, which of course reflects your brand more than Swell.
Perhaps Too Simple Depending on your size and ambitions, Swell struggles to offer the right features for fast-growing and enterprise clients.