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Zendesk is is one of the best and original platforms when it comes to customer-facing helpdesks. With our integration you can bring your support and ticketing data from Zendesk into Yaguara so your team can track the customer retention goals that keep your team ahead. .

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Zendesk

Why integrate Zendesk with Yaguara?

  • Address the team when a rising resolution time is impacting department and company goals
  • Celebrate monthly and annual Reply Times that are ensuring your brand puts the customer first
  • Highlight the fluctuation of the Open Ticket range to make sure your team stays on track

Available Metrics

  • Number of Solved Tickets
  • Total Resolution Time
  • Average Reply Time
  • Average Resolve Time
  • Number of Open Tickets Per Team
  • Number of New Tickets Per Month

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Grow better together

Free to get started. No credit card required.